1,200 people older than 65 years old will be able to take advantage of an initiative that will provide telephone support to combat loneliness.

In Barcelona, there are 350,065 people over 65 years old, of which 25% live alone (data: end of 2019). Aside from being a demographic that is particularly vulnerable to the disease, additional isolation and loneliness caused by the governmental restrictions has had a huge emotional impact on elderly people.

In response, Friends of the Elderly have launched the Calls to combat loneliness (Llamadas contra el silencio) programme, adapting the way they work in order to continue to provide emotional support to vulnerable elderly people suffering from loneliness and isolation during the pandemic. The Friends of the Elderly project offers psychological and emotional support, providing advice and resolving any concerns over the phone.

A total of 1,200 elderly people older than 65 years old suffering from loneliness and social isolation in Barcelona will participate in the programme during the first three months of 2021. The project is aimed at elderly people with few socioeconomic resources, with a medium level of dependency for carrying out basic activities in everyday life, that feel lonely, and that have a high level of need. Llamadas contra el silencio counts on the support of 1,100 volunteers.

Loneliness is the subjective, unwelcome feeling of a mismatch between the quality or quantity of social contact that a person desires and what that person has in reality. Loneliness has a significant impact on the emotional wellbeing and physical health of elderly people. Emotional connection and having access to a support network are fundamental in improving personal autonomy, trust, and community participation in elderly people.


More information in Social Action.


Links of interest:

Friends of the Elderly website.